CERTIFICATE II IN HOSPITALITY

COURSE CODE: SIT20316

Issuance of this qualification is awarded by Djarragun College RTO30166

QUALIFICATION DESCRIPTION

The exciting hospitality industry brings with a huge opportunities to start a great career, meet people from all over the world and to travel while getting paid. Hospitality businesses are always on the lookout for local, skilled workers who love preparing amazing food and drinks and making their guests feel especially welcome.

This qualification provides you with the basic skills and knowledge to enter the industry as a café attendant, catering assistant or food & beverage attendant. We have a fully equipped commercial kitchen onsite, where you will be trained in simple food preparation skills, barista skills, preparation of non-alcoholic beverages, customer service, cash handling and waiter service.

A big part of what we do is to focus on build your confidence and self-esteem, and to be “work ready” when it comes time to leave Djarragun College and start your own story in the big wide world.

ENTRY REQUIREMENTS

Enrolled Djarragun College students may apply to enrol in a VET course from Year 10 onwards.

DURATION AND LOCATION

This Certificate II course is delivered over 2 years on site at Djarragun College, in our purpose built commercial kitchens.

DELIVERY MODES

The course will be delivered in the classroom, face-to- face, using a range of practical and theoretical teaching and assessment methods.

FEES

There is no additional fee for enrolling in a VET course, there are two different College fee levels applicable for enrolling at the College. Any VET courses are covered within this fee.

SUPPORT SERVICES AVAILABLE

The College has invested heavily in support services to support student learning. We have a substantial support staff made up of Teaching Assistants, Learning Enhancement teachers and Youth Support Officers.

We also partner with Ngak Min Health to access services that are typically not available in schools.

RTO OBLIGATION

Djarragun College guarantees that the student will be provided with every opportunity to complete the qualification. We do not guarantee employment upon completion of this qualification.

Students who are deemed competent in all units of competency will be awarded a Qualification, a Record of Results and full QCE points.

Students who achieve at least one unit of competency (but not the full qualification) will receive a Statement of Attainment and may receive some QCE points.

PATHWAYS

Apprentice Chef, Kitchen Hand, Cook, Bar Attendant, Front Office Assistant.

QCE Points

  • Certificate II level courses will attract 4 QCE

COURSE UNITS

Download the course guide here.

 

 

CERTIFICATE III IN HOSPITALITY

COURSE CODE: SIT30616

Issuance of this qualification is awarded by Djarragun College RTO30166

QUALIFICATION DESCRIPTION

This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.

This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.

ENTRY REQUIREMENTS

Enrolled Djarragun College students may apply to enrol in a VET course from Year 10 onwards.  It is recommended, but not essential, to first complete the Certificate II in Hospitality, prior to the commencement of the Certificate III.

DURATION AND LOCATION

This Certificate III course is delivered over 2 years on site at Djarragun College, in our purpose built commercial kitchens.

DELIVERY MODES

The course will be delivered in the classroom, face-to- face, using a range of practical and theoretical teaching and assessment methods.

FEES

There is no additional fee for enrolling in a VET course, there are two different College fee levels applicable for enrolling at the College.  Any VET courses are covered within this fee.

SUPPORT SERVICES AVAILABLE

The College has invested heavily in support services to support student learning. We have a substantial support staff made up of Teaching Assistants, Learning Enhancement teachers and Youth Support Officers.

We also partner with Ngak Min Health to access services that are typically not available in schools.

RTO OBLIGATION

Djarragun College guarantees that the student will be provided with every opportunity to complete the qualification. We do not guarantee employment upon completion of this qualification.

Students who are deemed competent in all units of competency will be awarded a Qualification, a Record of Results and full QCE points.

Students who achieve at least one unit of competency (but not the full qualification) will receive a Statement of Attainment and may receive some QCE points.

PATHWAYS

Espresso Coffee Machine Operator, Food and Beverage Attendant, Front Desk Receptionist, Front Office Assistant, Function Attendant, Function Host, Gaming Attendant, Guest Service Agent, Housekeeper, Restaurant Host, Senior Bar Attendant, Waiter.

QCE Points

  • Certificate III level courses will attract 8 QCE

COURSE UNITS

Core Units

  • BSBWOR203  Work effectively with others
  • SITHIND002  Source and use information on the hospitality industry
  • SITHIND004  Work effectively in hospitality service
  • SITXCCS006*  Provide service to customers
  • SITXCOM002  Show social and cultural sensitivity
  • SITXHRM001  Coach others in job skills
  • SITXWHS001  Participate in safe work practices

Elective Units

  • SITXFSA001 Use hygienic practices for Food Safety
  • SITHCCC003 Prepare and present sandwiches
  • SITHFAB007 Serve Food and Beverage
  • SITHKOP001 Clean kitchen premises and equipment
  • SITHFAB016 Provide advice on food
  • SITHCCC004 Package prepared foodstuffs
  • SITXINV001 Receive and store stock
  • SITXINV002+ Maintain the quality of perishable items

* This core unit requires completion of a minimum 36 shifts hospitality service to customers.

+ As a prerequisite, this elective unit requires the prior completion of unit SITXFSA001 Use hygienic practices for Food Safety.

 

Download the course guide here.